Privacy Policy

At Lle Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.llenaturals.com or interact with our products and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, phone number, email address, and delivery details when you place an order or contact us.
Non-Personal Information: Including browser type, device information, and pages visited for analytics and website improvement.
Cookies: We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Respond to your inquiries and provide customer support.
Improve our website, products, and user experience.
Send updates, offers, or newsletters (only if you opt in).
Comply with legal and regulatory requirements.

3. How We Protect Your Data

We use secure servers, encryption, and other industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no online system is 100% secure.

4. Sharing of Information

We do not sell or rent your personal data. We may share limited information with:

Trusted service providers (e.g., delivery or payment partners) to complete your transactions.
Regulatory authorities if required by law.

All third-party partners are required to protect your data in compliance with Kenya’s Data Protection Act (2019).

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
To exercise your rights, contact us via info@llenaturals.com.

6. Cookies and Tracking

You can manage or disable cookies through your browser settings. However, some features of our site may not function properly without them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have questions or concerns about our Privacy Policy or how your information is handled, please contact us at:

📍 Lle Naturals, Kakamega Town
📧 info@llenaturals.com
📞 +254 721 317 386

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